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Customer Service for the Tennis Professional
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Customer Service for the Tennis Professional
Customer Service for the Tennis Professional
By Greg Moran
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Welcome & Intro
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About the Author
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Background
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Customer Service Tips
1. Project a Professional Image
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2. Know Your Customer
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3. Be Available & Responsive
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4. Dealing with Emergencies
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5. Make Unhappy Customers Happy
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SUMMARY
1. Review & Takeaways
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2. Greg's Books
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3. Connect with Greg
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