DTC Desk Pro Onboarding

CA: Account Access

  Intro: Account Access

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  Training Video: Account Access

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  Additional Resources: Account Access Manual

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  Recap: Account Access

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  Feedback- Frontline Training Course - Account Acce...

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  Files

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CA: Editing and Changing Memberships

  Intro: Editing and Changing Memberships

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  Video: Editing and Changing Memberships

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  Practice: Editing and Changing Memberships

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  Recap: Editing and Changing Memberships

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  Files

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CA: End of Day Tool

  Intro: End of Day Tool

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  Training Video: End of Day Tool

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  Additional Resources: POS Report Manual

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  Additional Resources: End of Day Tool Manual

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  Recap: End of Day Tool

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  Files

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CA: POS Overview

  Intro: POS Overview

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  Training Video: Intro to the POS

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  Training Video: POS Overview

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  Practice: POS Overview

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  Additional Resources: POS Overview Manual

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  Additional Resources: POS Report Manual

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  Recap: POS Overview

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  Files

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CA: Profile Overview

  Intro: Profile Overview Course

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  Training Video: Intro to Profiles

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  Lesson 1: Introduction to Profiles

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  Lesson 2: Profile Tab

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  Lesson 3: User Groups & Packages Tab

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  Lesson 4: Registrations Tab

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  Lesson 5: Notes & Docs Tab

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  Lesson 6: Messages Tab

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  Lesson 7: Statement Tab

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  Additional Resources: Profile Overview Manual

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  Practice: Profile Overview

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  Recap - Profile Overview

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  Files

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CA: Refunds

  Intro: Refunds

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  Training Video: Refunds

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  Recap: Refunds

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CA: Schedule Management

  Intro: Schedule Management

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  Training Video - Schedule Management

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  Practice: Schedule Management

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  Recap: Schedule Management

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CA: Selling New Memberships

  Intro: Selling New Memberships

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  Training Video: Selling New Memberships

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  Practice: Selling New Memberships

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  Recap: Selling New Memberships

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