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DTC Desk Pro Onboarding
CA: Account Access
Intro: Account Access
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Training Video: Account Access
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Additional Resources: Account Access Manual
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Recap: Account Access
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Feedback- Frontline Training Course - Account Acce...
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Files
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CA: Editing and Changing Memberships
Intro: Editing and Changing Memberships
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Video: Editing and Changing Memberships
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Practice: Editing and Changing Memberships
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Recap: Editing and Changing Memberships
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Files
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CA: End of Day Tool
Intro: End of Day Tool
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Training Video: End of Day Tool
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Additional Resources: POS Report Manual
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Additional Resources: End of Day Tool Manual
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Recap: End of Day Tool
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Files
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CA: POS Overview
Intro: POS Overview
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Training Video: Intro to the POS
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Training Video: POS Overview
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Practice: POS Overview
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Additional Resources: POS Overview Manual
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Additional Resources: POS Report Manual
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Recap: POS Overview
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Files
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CA: Profile Overview
Intro: Profile Overview Course
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Training Video: Intro to Profiles
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Lesson 1: Introduction to Profiles
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Lesson 2: Profile Tab
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Lesson 3: User Groups & Packages Tab
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Lesson 4: Registrations Tab
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Lesson 5: Notes & Docs Tab
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Lesson 6: Messages Tab
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Lesson 7: Statement Tab
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Additional Resources: Profile Overview Manual
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Practice: Profile Overview
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Recap - Profile Overview
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Files
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CA: Refunds
Intro: Refunds
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Training Video: Refunds
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Recap: Refunds
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CA: Schedule Management
Intro: Schedule Management
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Training Video - Schedule Management
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Practice: Schedule Management
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Recap: Schedule Management
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CA: Selling New Memberships
Intro: Selling New Memberships
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Training Video: Selling New Memberships
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Practice: Selling New Memberships
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Recap: Selling New Memberships
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