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DTC Desk Pro Onboarding
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CA: Account Access
Intro: Account Access
Training Video: Account Access
Additional Resources: Account Access Manual
Recap: Account Access
Feedback- Frontline Training Course - Account Acce...
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CA: Editing and Changing Memberships
Intro: Editing and Changing Memberships
Video: Editing and Changing Memberships
Practice: Editing and Changing Memberships
Recap: Editing and Changing Memberships
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CA: End of Day Tool
Intro: End of Day Tool
Training Video: End of Day Tool
Additional Resources: POS Report Manual
Additional Resources: End of Day Tool Manual
Recap: End of Day Tool
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CA: POS Overview
Intro: POS Overview
Training Video: Intro to the POS
Training Video: POS Overview
Practice: POS Overview
Additional Resources: POS Overview Manual
Additional Resources: POS Report Manual
Recap: POS Overview
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CA: Profile Overview
Intro: Profile Overview Course
Training Video: Intro to Profiles
Lesson 1: Introduction to Profiles
Lesson 2: Profile Tab
Lesson 3: User Groups & Packages Tab
Lesson 4: Registrations Tab
Lesson 5: Notes & Docs Tab
Lesson 6: Messages Tab
Lesson 7: Statement Tab
Additional Resources: Profile Overview Manual
Practice: Profile Overview
Recap - Profile Overview
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CA: Refunds
Intro: Refunds
Training Video: Refunds
Recap: Refunds
CA: Schedule Management
Intro: Schedule Management
Training Video - Schedule Management
Practice: Schedule Management
Recap: Schedule Management
CA: Selling New Memberships
Intro: Selling New Memberships
Training Video: Selling New Memberships
Practice: Selling New Memberships
Recap: Selling New Memberships
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