Intro: Refunds

Frontline Training Course - Refunds

What: This course will walk a club's frontline users through how to process refunds. The course is broken down into the following segments.

  • Training Videos: Self-paced training to be completed prior to going live on Club Automation.
  • Quiz: Test your knowledge by completing the Refunds quiz.

How: Complete the self-paced training prior to going live on Club Automation and prior to any follow-up trainings with a Club Automation staff member.

Duration: 45 mins

Suggested Participants: Managers and any staff members who process refunds

To watch the training video, select Complete and continue below. On the next screen, select play to begin.