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Essential Work Habits – Hope RSM
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Welcome & Intro
MODULE 1: General Work Habits
About this Module
1. Being on Time
2. Communication Skills
3. Responsibility
4. Willingness to Learn
5. Professionalism
MODULE 2: Tennis Specific Work Habits
About this Module
1. Being Engaged
2. Know & Use Student’s Names
3. Basic Technique
4. Safety Awareness
5. Private Lesson Skills
6. Feeding Skills
7. Working the Lobby
MODULE 3: Important to Your Boss
About this Module
1. Expectations about Appearance
2. Expectations on the Court
3. Top Reasons for Getting Fired
MODULE 4: High Performing Coaches
About this Module
1. Five Types of Employees
2. The Scale of Worth
3. Top Ten Skills for Coaches
SUMMARY
1. Review and Takeaways
2. Action Items
3. Two Final Thoughts
Previous Lesson
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2. Expectations on the Court
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