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J1 Training Program
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About this Program
Watch Before Continuing
MODULE 1: Orientation, Leadership, Customer Service
About this Module
1. History
2. Mission and Culture
3. Leadership
4. Customer Service
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4. Customer Service
1 Quiz
QUIZ – MODULE 1: Orientation, Leadership, Customer Service
MODULE 2: Racquets Sports Certification
About this Module
1. Existing RPC Course
2. SafeSport Certification
3. Rules
4. Tennis History with Brian Gottfried
5. Video Analysis
6. Draws and Mixers
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6. Draws and Mixers
1 Quiz
QUIZ – MODULE 2: Racquets Sports Certification
MODULE 3: Club Operations
About this Module
1. Programming
2. Guest Services
3. Clay Court Maintenance
4. Membership
5. POS Systems
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5. POS Systems
1 Quiz
QUIZ – MODULE 3: Club Operations
MODULE 4: Management
About this Module
1. Finance
2. Accounting
3. Human Resources
4. Marketing
5. Facility Management
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5. Facility Management
1 Quiz
QUIZ – MODULE 4: Management
MODULE 5: Program Development
About this Module
1. Adult and Junior Programs
2. Camps
3. Special Events
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3. Special Events
1 Quiz
QUIZ – MODULE 5: Program Development
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QUIZ – MODULE 4: Management
J1 Training Program
5. Facility Management
QUIZ – MODULE 4: Management
