COMMUNITY GUIDELINES
MODERATION GOALS
These guidelines aim to ensure that the TennisDrills.tv community is inclusive and inviting to tennis coaches of all skill levels. Community admins, which consist of TennisDrills.tv staff, will ensure that member posts and comments are relevant and appropriate. We will take any steps we deem appropriate to ensure that community conversations meet the policies described below
POST/COMMENT MODERATION POLICY
You may be asked to edit your post or comment due to reasons of clarity, offensive content, unlawful or threatening content, or promotional content.
Depending on the severity and frequency of any offending content, you may not be notified that your post or comment has been removed. If TennisDrills.tv feels that an issue needs to be addressed, the community manager will notify you privately.
Contributors may NOT make posts or comments that:
- Are threatening, abusive, defamatory, indecent, harassing, offensive, etc - or are in any way considered promotional.
- We do not allow content posted in TennisDrills.tv communities to be collected, repackaged, and/or shared outside of the group (this includes asking members to take a survey for any purposes).
- Every member of a TennisDrills.tv community has a right to privacy and the right to feel safe that their questions, answers, and experiences remain privy to group members only.
COMMUNITY STANDARDS
To ensure that dialogue in the TennisDrills.tv community remains relevant and engaging for all members, you’re expected to observe 8 simple principles. The admins apply these principles when reviewing content in our community.
- We believe debate and disagreement are constructive, but personal attacks, trolling, and abuse will not be tolerated. The key to a great community experience is an engaging and inclusive space where everyone can learn and grow... Be Nice!
- We love constructive feedback on products, services, policies, and performance (ESPECIALLY our own). Seriously, we do. For the sake of that constructive debate we just talked about, we will distinguish between useful, focused argument and smear tactics/propaganda against TennisDrills.tv, any community member, or any other company or product.
- We understand that people often feel strongly about issues discussed in the TennisDrills.tv community, but we may remove any posts or comments that others might find offensive or threatening. Not everyone has a thick skin, so please consider the impact your posts and comments can have on others.
- We reserve the right to redirect conversation or remove the ability to comment on posts that become a series of mud-throwing comments based on personal opinions or generalizations. We don’t want to stop you from discussing issues you are passionate about, but we do ask our members to find ways of sharing their views that do not feel alienating, threatening, or toxic to other members.
- Keep it relevant. Conversations in the TennisDrills.tv community cover a variety of topics, but if you make a post or comment that is super off-target, it might be removed in order to keep discussions on track.
- The TennisDrills.tv community is not an extension of TennisDrills.tv customer care, but it is a great place for two-way discussion and feedback. Please direct individual customer care issues and product inquiries to support@capestanytennis.com or 231-878-4850.
- This is a group of your peers, not your potential customers. We take a very strong stance against promotion, advertising, and soliciting. Please do not offer services unless a member is specifically asking for a service. You must offer services on the public thread unless specifically asked to send a private message. If a member in private message solicits you without establishing a prior relationship, please let us know at support@capestanytennis.com so we can look into the issue.
- This community platform is moderated by TennisDrills.tv staff, but the conversation belongs to everybody. We want the TennisDrills.tv community to be a welcome space for intelligent discussion and support, and we expect members to help us achieve this by notifying us of potential problems and helping each other keep conversations inviting and appropriate. If you spot something problematic within the community, please report the post, reach out to the community manager, or contact us at support@capestanytennis.com.
REMOVAL FROM COMMUNITY
The admins of the TennisDrills.tv community operate on giving the benefit of the doubt. However if for any reason we feel the need to remove someone from the community, it is our right to do so at our sole discretion.