Desk Pro Training
Club Automation Training
1. Booking a Court
2. Booking a JWO court
3. Booking Private Lessons
4. Moving a Court
5. Taking a Racket for Stringing
6. Creating a New Account (NEW FALL 2022)
7. Selling a Membership
8. Selling Prorated Membership (January)
9. Memberships for Hope staff and Students (tags)
10. How to REprint Receipts
11. Add Player to Class Waitlist
12. Using a Gift Card for Payment
13. Academy Day Registrations
14. JTT Payments
15. Prorating a Class (after it starts)
5. Visual Scoring (no team scores)
17. How members can unregister themselves
For Trish & Jorge Only
1. Inventory Items & Short Cuts
2. Find Unpaid Charges
3. Delete Transactions
4. Editing the Special Events page (Jorge)
5. Set non-member sign-up date
6. Submit Changes Live Website
7. Live website – links to sign up buttons
8. Parent signed up instead of Kid (Fix)
9. Turn Off House Charge
10. Refunds
11. Grab New Emails of Registrants (Jorge)
12. Switch Academy Days
13. Change exp date for memberships purchased online
14. Change Private lesson fees
15. Find weekly Academy players
16. Fall memberships and renewal
17. Snow Bird Calculations
18. Back Office Refunds
19. EMS Look up
20. Not renewing memberships (steps)
21. Change Season and Club Hours
22. Mailing Lists (emails)
23. Gift card and snow bird liability.
XX. CDT PBI Test
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10. Refunds
Desk Pro Training
10. Refunds
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