Course Content
Part 1: The Basics
1. Booking a Court
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2. Booking a JWO court
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3. Booking Private Lessons
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4. Moving a Court
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5. Taking a Racket for Stringing
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6. Closing (end of day)
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Part 2: More Training
1. Creating a New Account (NEW FALL 2022)
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2. Selling a Membership
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3. Selling Prorated Membership (January)
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4. Memberships for Hope staff and Students (tags)
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5. How to REprint Receipts
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6. Add Player to Class Waitlist
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7. Using a Gift Card for Payment
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8. Academy Day Registrations
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9. JTT Payments
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10. Prorating a Class (after it starts)
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11. Adding Players to Class Waitlist
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12. How members can unregister themselves
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Part 3. For Trish & Jorge Only
1. Inventory Items & Short Cuts
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2. Find Unpaid Charges
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3. Delete Transactions
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4. Editing the Special Events page (Jorge)
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5. Set non-member sign-up date
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6. Submit Changes Live Website
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7. Live website – links to sign up buttons
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8. Parent signed up instead of Kid (Fix)
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9. Turn Off House Charge
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10. Refunds
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11. Grab New Emails of Registrants (Jorge)
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12. Switch Academy Days
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13. Change exp date for memberships purchased online
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14. Change Private lesson fees
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15. Find weekly Academy players
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16. Fall memberships and renewal
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17. Snow Bird Calculations
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18. Back Office Refunds
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19. EMS Look up
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20. Not renewing memberships (steps)
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21. Change Season and Club Hours
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22. Mailing Lists (emails)
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23. Gift card and snow bird liability.
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24. Hamilton Scholarships
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25. Voicemail – change from Home
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26. Close Batches
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27. Transferring credit to someone else
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28. Wall of Fame submissions
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29 Change Ball Machine Settings
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Other Stuff
XX. CDT PBI Test
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